Before you book your appointment, you will need to confirm that you do not feel unwell or have a cough or temperature, and likewise nobody in your household feels unwell or has a cough or temperature. We cannot at this stage perform microsuction on anyone with a perforated eardrum, and you will need to confirm that you do not have a perforated eardrum.
Appointments will be spread out to avoid patients crossing paths on the way in and out of the clinic, to allow the clinic room to be deep cleaned in between patients, and to allow for the donning and doffing of PPE. This means that unfortunately we will be offering fewer appointments per day. We hope that you understand that this is necessary for us to be able to offer you an effective, yet safe service in the new world that we find ourselves in.
We will ask you to fill in a consent form and pay online at the time you book your appointment. This is to minimise contact during your appointment.
We will ask you if possible to travel to the clinic by car. If you cannot come by car, please maintain a 2 metre distance from anyone who is not from your household while you travel as far as is possible. We will request that you stay outside the clinic until the time of your appointment.
When you arrive at the clinic, you will be asked to put on a mask. Our practitioner will also be wearing gloves, mask and apron. Please do not touch anything on your way in to the clinic room or in the clinic room.
In the past we have been used to shaking hands when we say goodbye after a successful procedure. Some patients have been so happy to hear, they wanted to hug us. We love the work we do, as people are often overjoyed to be able to hear properly again. However, for the time being we regret that we can't hug, shake hands or even "elbow bump".
3 Tintagel Gardens, East Dulwich, London, SE22 8HS, England, United Kingdom
Copyright © 2020 Clearly Hearing Ltd - All Rights Reserved.
Company Registered at 86-90, Paul Street, London, EC2A 4NE
VAT Registration number: 358 2732 78
Company Number: 12874024
We are open, with normal clinic hours operating. We will remain open during the lockdown unless we receive any updated guidance from the government, as hearing clearly is essential. Boris Johnson has emphasised the need for medical services to continue, and we remain committed to ensuring that we support our patients with their paths to better hearing during this difficult time.