cookie policy

 

This Cookie Policy explains how Clearly Hearing Ltd uses cookies and similar technologies on our website at clearlyhearing.co.uk.

 

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners about how their site is being used.

 

2. What cookies we use

We use the following categories of cookies:

Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They include cookies that allow you to use our booking system, navigate the site, and ensure security. These cookies do not require your consent.

Preference cookies

These cookies remember your choices — such as your cookie consent preferences — and allow us to provide a more personalised experience.

Analytics cookies

We use Google Analytics to understand how visitors use our website. These cookies collect anonymised information about pages visited, time spent on the site, and how users arrived. This data helps us improve our website and services. Google Analytics data is anonymised and does not identify you personally.

Marketing cookies

We do not currently use advertising or retargeting cookies. If this changes, this policy will be updated accordingly.

 

3. Third-party cookies

Some cookies on our site are placed by third parties, including:

  • Google Analytics: website performance and usage analytics.
  • Complianz: to manage your cookie consent preferences.
  • Square: if you use our online booking or payment system.

These third parties have their own privacy policies. We recommend reviewing them if you have concerns about how they handle your data.

 

4. How to manage cookies

When you first visit our website, you will be shown a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences.

You can also manage cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored and delete them individually.
  • Block third-party cookies.
  • Block cookies from specific sites.
  • Block all cookies.
  • Delete all cookies when you close your browser.

Please note that disabling certain cookies may affect the functionality of our website, including the booking system.

For guidance on managing cookies in your browser, visit www.aboutcookies.org or www.allaboutcookies.org.

 

5. Changes to this policy

We may update this Cookie Policy as our use of cookies changes or as regulations evolve. The date of the most recent update is shown at the top of this page.

 

6. Contact us

If you have questions about our use of cookies, please contact us at hello@clearlyhearing.co.uk or write to us at Inside OruSpace, 20-22 Lordship Lane, London, SE22 8HN.