Hearing Rehabilitation tools used by Clinicians
Hearing Rehabilitation tools used by Clinicians
Part 1
Audiologists constantly strive to do better by their patients, they are all familiar with the hearing rehabilitation tools and instruments from the Ida institute.
The Ida Institute distributes evidence-based methods, adapted for Audiological settings. Trials of these methods in other specialisms allied to
health show that some of the benefits to establishing a good patient relationship includes adherence to intervention, as well as patient and clinician satisfaction. So why aren’t the tools implemented in-clinic more often?
The value of hearing solutions cannot be overstated
This would point to a lack of resources needed to establish these working practices, but do they consider that they are wasting resources if they do not? How disheartening is it when communication skills are the barrier to you with mixed feelings opting out of hearing solutions that would improve your life? What could have been done better to answer your concerns and demonstrate empathy and listening skills? Will you defer forever seeking for help? Furthermore, how much more resources are going to be needed to have you enter the clinic? It is better to look after and demonstrate the value of hearing solutions properly to you already in the clinic?
The clinician needs to identify if you are ready for hearing rehabilitation. So, they use two types of hearing rehabilitation tools – the ‘Line’ and the ‘Box’. These hearing rehabilitation tools are used to facilitate rehabilitation alongside the Circle tool can be found with in-depth instructions at https://idainstitute.com/tools.
The following is a collection of thirteen, twenty-second examples of the most common patient communication enquiries for the two most common types of appointments at a private clinic in London.
Audiologist ear wax removal appointment cases
Case 1
A patient is going to have an assessment in the NHS with the intention of getting hearing aids
Patient “I’m getting my ears cleaned before my appointment”
ACTION
1 – The clinician establishes common ground to discover patient’s views and needs i.e., “see if they’re any good and then possibly explore private options”
“I can’t afford private hearing aids”
2 – The clinician discusses the personal benefits of improved communication in context of discussed needs i.e. wax removal, general ear maintenance, advice about choosing NHS services.
“Ear wax as the cause of your communication problems can be ruled out. If the issues you explained that you experience continues with your NHS hearing aids, please feel free to reach out to us”
The LINE, simple, effective tool is based on a line, two questions, and your responses.
Case:2
A patient has recently noticed and accepted that they have a hearing loss.
– “I thought I would get my ears checked for wax just in case it’s that causing the issue”
CONTEMPLATION
Using the LINE method
1 – “What are their experiences with hearing and communication?”
2 – “What is your experience hearing people you communicate with the most?”
Case 3
A patient is already wearing a hearing aid either from the NHS or private practice
– “Private hearing aids are really expensive last time I checked”
MAINTENANCE
1- The clinician will ask and answer questions about how the patient is managing their hearing loss
2- The clinician will communication Strategies
3- Using the Box method to explore the situation
“Well, it seems that you have been managing well and fully adapted using hearing aids
to be continued…
